The Agreement / Terms & Conditions

This Agreement ("Agreement") is made between Rule Your Mind, LLC (together with Jessica Roy, "Rule Your Mind"), a Limited Liability Corporation organized under the laws of Massachusetts, and you, further defined below, the client.

All parts and sub-parts of this Agreement are specifically incorporated by reference herein, including all Terms & Conditions ("Terms"). This Agreement shall cover all interactions between you and Rule Your Mind, including Rule Your Mind's website ("Website"), any workshops delivered by Rule Your Mind and any other services provided by Rule Your Mind such as the application of and/or sessions including hypnosis, hypnotherapy, Rapid Transformational Therapy® (RTT®), and/or coaching (hereinafter referred to as “Services”).

1. DEFINITIONS

The parties referred to in this Agreement shall be defined as follows:
I. Rule Your Mind, us, we, our: The provider of Services. I, us, we, our, ours, and other first-person pronouns, will refer to Rule Your Mind throughout this agreement.
II. You, the client, user, and/or participant: You, as the client, user of the Website, and/or participant in the Workshop, will be referred to throughout this agreement with second-person pronouns such as you, your, yours, or as the client, user, or participant.
III. Parties: Collectively, the parties to this Agreement (Rule Your Mind and You) will be referred to as Parties.

2. ASSENT & ACCEPTANCE

By booking an appointment, including a free consultation, registering for a workshop, or receiving any Services provided by Rule Your Mind, you certify that you have read and understood this Agreement, and that you agree to be bound by it. If you are unable or unwilling to and be bound this Agreement, please contact us at ruleyourmindcoaching@gmail.com prior to booking an appointment or registering for workshop. Rule Your Mind only agrees to provide Services if you agree to be bound by this Agreement.

3. FREE INITIAL CONSULTATION

You may be offered a free consultation by phone or online. No Services will be provided during the consultation.

The purpose of this initial consultation is to discuss what your goals and determine whether our Services may be appropriate for you. During this consultation, we may estimate the number of sessions required address your presenting issue based on information provided at the time. Estimates are rough guidelines and subject to change.

4. BOOKING & PAYMENT

Sessions: The full balance for your session is due at least 48 hours prior to the first session. Where payment is not received 48 hours before your session, the session will be cancelled and may be offered to someone else. It is your responsibility to pay the session fees before each scheduled session in order to confirm the appointment booking. No refunds will be issued for appointments cancelled within 48 hours of the scheduled session start time.

Workshops: A non-refundable deposit of 50% of the workshop fee is required at the time of registration. The remaining balance is due at least 24 hours prior to the scheduled workshop start time. No refunds will be issued for workshop registrations cancelled within 24 hours before the scheduled workshop start time.

5. CANCELLATION & RESCHEDULING

If you need to cancel or reschedule a session, please provide as much notice as possible. Notification must be made by email, phone call, or by cancelling or rescheduling using the confirmation email you received upon booking within 48 hours prior to a scheduled sessions.

5. REFUNDS

No refunds will be issued for cancellations within 48 hours of the scheduled session start time.

Session fees are for our time and professional expertise and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions where you have paid for and attended the session; however, if you are dissatisfied for any reason, we encourage you to discuss your concerns with us.

If a discount package has been booked and paid for in advance, if you choose to discontinue Services before attending all the sessions, a prorated refund will be issued after deduction of the full standard session fee for any sessions you have attended.

6. FEES

All professional fees will be disclosed to you prior to booking. Our professional fees are subject to review and may increase from time to time. You will always receive confirmation of the professional fees at the time of booking.

7. PAYMENT METHODS

Payment must be made online via credit/debit card through our scheduling service or using Square. Cash or checks are not accepted without prior written agreement from Rule Your Mind.

8. CONTACT BETWEEN SESSIONS

Any contact between sessions will be by telephone, email or letter during office hours only - Monday through Friday, 9 am to 5 pm ET. Any messages received outside these office hours will be addressed during office hours only.

Please ensure you are available at your session start time. If you are running late, please let us know via phone or email as soon as possible. We will do our best to make a full session available, but if you are more than 15 minutes late, the session may be cancelled at the discretion of Rule Your Mind; it is your responsibility to re-book the session.

9. GUARANTEE & OUTCOMES

Rule Your Mind makes no claims, implied or otherwise, regarding the success and/or results from Services provided by Rule Your Mind. Individual testimonials are for reference only and your personal experience may differ.

You undertake Services with the understanding that Services are a collaborative process, and that progress and success depend upon your own motivation, participation, and follow through. You understand that though these modalities have high success rates, results are highly individual, and therefore no guarantees, express or implied, are made.

Agreement to work on the issue(s) presented by you in no way implies or guarantees the resolution of said issue(s). No outcome can be or is guaranteed.

11. MEDICAL OR PSYCOLOGICAL CONDITIONS

People with epilepsy or any person diagnosed as having an illness with delusional and/or any history of symptoms of psychosis or delusions should not participate in hypnosis. By agreeing to these terms, you certify that you do not have any such an illness and/or symptoms. You further certify that you are not suffering from any diagnosed psychiatric condition, psychological illness, or epilepsy.

Rule Your Mind may ask questions about your medical history to establish contraindications to you receiving Services. You agree to promptly update Rule Your Mind of any changes to your mental or physical health.

If you are under the care of any medical or mental health care practitioner, you must disclose this to Rule Your Mind and agree that you may be asked to seek their written approval before receiving Services or attending a Workshop.

The emotional or physical frailty of some people is such that they should not attempt ANY Services without the presence of a licensed mental health professional. By agreeing to these terms, you take full responsibility for your personal health and safety, and certify that you are not in this category.

Services may include discussion of significant past events that may be interfering with a person's present concerns. Only people with sound mental health who are confident that a review of past events will not adversely impact their emotional or mental health should participate. By agreeing to these terms, you certify that neither you or your treating practitioners have any past or existing concerns about your mental health. You also agree to promptly seek mental health care from a qualified, licensed professional should any such concerns arise or if advised to do by Rule Your Mind.

By agreeing to these terms, you also agree to consult with a qualified, licensed medical and/or mental health professional before making any changes to your current medical treatments, therapies, prescriptions and/or lifestyle.

11. SCOPE OF PRACTICE

You certify that you understand the Services provided are not replacements for medical or mental health treatment by a qualified, licensed professional and should not be treated as such. You understand that Services are not a replacement for medication, treatment, or diagnosis by a qualified licensed professional.

By agreeing to these terms, you confirm that you understand that Jessica Roy is not a physician, does not practice medicine, and does not diagnose or treat any medical or mental health conditions. Jessica Roy is not a psychologist, mental health counselor, drug and alcohol counselor, or other licensed mental health professional or therapist, nor is representing herself as such. Jessica Roy is certified in RTT® by the School of Rapid Transformational Therapy® and has received the title of Certified Hypnotherapist from the School of Rapid Transformational Therapy®.

12. STANDARDS OF BEHAVIOR

You agree you will take part in all Services free from the influence of alcohol or drugs except those medications which have been prescribed by your doctor. You certify that you have provided an accurate list of any prescription medications you are currently taking. If there are any changes to your prescription medications, you agree to provide an updated list to Rule Your Mind ahead of receiving any Services.

You agree that you will not record the session by any means without prior written permission from Rule Your Mind. You further agree that your session may be re-booked or terminated at the discretion of Rule Your Mind if there appears to be a violation of any of these Terms, and that, should this occur, you agree to remain liable for any fees agreed to and/or paid in advance.

You understand and accept that Rule Your Mind may terminate the session without warning if we determine that the session has been booked for any purpose other than to receive the agreed upon Services, if we believe you are under the influence of alcohol or drugs, or you demonstrate violent or abusive behavior, and, that should this occur, you agree to remain liable for any fees agreed to and/or paid in advance.

In the case of remote sessions, you agree to ensure the environment where remote sessions are undertaken shall be safe and free of distractions, and will inform the Rule Your Mind practitioner immediately if there is anyone else present or monitoring the session.

13. RECORDINGS

You give Rule Your Mind full permission to make audio recording(s) that may include your voice as part of Services. You agree that Rule Your Mind retains full copyright over any forms of media made for and/or distributed to you during or after your session(s).

You agree not to listen to recordings while driving, operating machinery, or undertaking any other activity where concentration or alertness are required. You agree not to share, lend, sell, copy or distribute any recording provided by Rule Your Mind.

14. LIABILITY & INDEMNITY

Rule Your Mind shall not be liable for any damages or injury arising out of your access to, or inability to access, the Services provided. Rule Your Mind disclaims any and all liability for direct, indirect, incidental, consequential, punitive, special or other damages, lost opportunities, lost profit, or any other damages of any kind.

By agreeing to these terms, you affirm that the information you have provided is accurate and true, and that you freely enter into this legally binding Agreement, and acknowledge that you have read, understand, and agree the entirety of these terms.

Also, by agreeing to these terms, you affirm that you, your heirs, beneficiaries, and representatives, in consideration of your participation in Services provided by Rule Your Mind, LLC (together with Jessica Roy, "Rule Your Mind"), hereby release and agree to defend, indemnify, and hold harmless Jessica Roy, her family, and the officers, employees, and agents of Rule Your Mind from any and all claims and liabilities of any nature or kind, including but not limited to losses, liabilities, damages and expenses, including legal fees, arising from, or alleged to have arisen from, directly or indirectly, your participation in Services and/or the information or ideas contained, suggested, or referenced during the course of Services provided.

You understand that your participation in the Services is strictly voluntary, at your own risk, and you freely choose to participate. You understand that Rule Your Mind does not provide medical treatment and/or coverage and you verify that you will be responsible for any and all costs you incur, directly or indirectly, as a result of your participation.

15. CONFIDENTIALITY

CONFIDENTIALITY, RECORDS, & CLIENT RIGHTS

All contact, including sessions, telephone conversations, and emails, will be held in confidence and may be recorded. Your verbal agreement will be sought prior to any recording. All recordings, conversations, and notes will remain confidential except in the following circumstances:

a) You instruct us to release information to a health care practitioner in writing.

b) You agree to explicitly release limited information as part of a testimonial. 

c) Rule Your Mind is legally or ethically obligated to release information to an appropriate individual or government agency, as in cases where Rule Your Mind determines that a vulnerable individual (minor or adult) is at risk; or if you, as the client, are an imminent danger to yourself or others; or if a subpoena of records is requested.

Your confidential, personal information is stored in a secure location for the length of time required by our insurance, currently four (4) years, after which time all information will be securely destroyed in an appropriate manner. 

You have a right to view your files at any time upon written request.

You agree that, at any time, Rule Your Mind may discuss aspects of your case with colleagues or as part of professional supervision, keeping your name and identity completely confidential unless you have expressly given written permission otherwise.

Your confidentiality is always subject to exclusions under the laws and regulations of the State of Massachusetts and the United States of America.

16. GENERAL PROVISIONS
I. LANGUAGE: All communications made or notices given pursuant to this Agreement shall be in the English language.
II. JURISDICTION, VENUE & CHOICE OF LAW: Through your acceptance of this Agreement, you agree that the laws of Massachusetts shall govern any matter or dispute relating to or arising out of this Agreement, as well as any dispute of any kind that may arise between you and Rule Your Mind. If any part of this Agreement is deemed unlawful, all other parts shall remain in full effect. In case any litigation specifically permitted under this Agreement is initiated, the Parties agree to submit to the jurisdiction of the state and federal courts of the following country and state: United States, Massachusetts. The Parties agree that this choice of law, venue, and jurisdiction provision is not permissive, but rather mandatory in nature. You hereby waive the right to any objection of venue, including assertion of the doctrine of forum non-convenience or similar doctrine.
III. ARBITRATION: In case of a dispute between the Parties relating to or arising out of this Agreement, the Parties shall first attempt to resolve the dispute personally and in good faith. If these personal resolution attempts fail, the Parties shall then submit the dispute to binding arbitration. The arbitration shall be conducted in the following country: United States. The arbitration shall be conducted by a single arbitrator, and such arbitrator shall have no authority to add Parties, vary the provisions of this Agreement, award punitive damages, or certify a class. The arbitrator shall be bound by applicable and governing Federal law as well as the law of the following state: Massachusetts. Each Party shall pay their own costs and fees. Claims necessitating arbitration under this section include, but are not limited to: contract claims, tort claims, claims based on Federal and State law, and claims based on local laws, ordinances, statutes or regulations. Intellectual property claims by us will not be subject to arbitration and may, as an exception to this sub-part, be litigated. The Parties, in agreement with this sub-part of this Agreement, waive any rights they may have to a jury trial in regard to arbitral claims.
IV. ASSIGNMENT: This Agreement, or the rights granted hereunder, may not be assigned, sold, leased or otherwise transferred in whole or part by you. Should this Agreement, or the rights granted hereunder, by assigned, sold, leased or otherwise transferred by Rule Your Mind, the rights and liabilities of Rule Your Mind will bind and inure to any assignees, administrators, successors, and executors.
V. SEVERABILITY: If any part or sub-part of this Agreement is held invalid or unenforceable by a court of law or competent arbitrator, the remaining parts and sub-parts will be enforced to the maximum extent possible. In such condition, the remainder of this Agreement shall continue in full force.
VI. NO WAIVER: In the event that we fail to enforce any provision of this Agreement, this shall not constitute a waiver of any future enforcement of that provision or of any other provision. Waiver of any part or sub-part of this Agreement will not constitute a waiver of any other part or sub-part.
VII. HEADINGS FOR CONVENIENCE ONLY: Headings of parts and sub-parts under this Agreement are for convenience and organization, only. Headings shall not affect the meaning of any provisions of this Agreement.
VIII. NO AGENCY, PARTNERSHIP OR JOINT VENTURE: No agency, partnership, or joint venture has been created between the Parties as a result of this Agreement. No Party has any authority to bind the other to third parties.
IX. FORCE MAJEURE: We are not liable for any failure to perform due to causes beyond our reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, pandemics, and other acts which may be due to unforeseen circumstances.
X. ELECTRONIC COMMUNICATIONS PERMITTED: Electronic communications are permitted to both Parties under this Agreement, including e-mail or fax. For any questions or concerns, please email us at the following address ruleyourmindcoaching@gmail.com.

17. DATA PROTECTION

Your personal data is collected, processed, used and stored in accordance with our Privacy Policy (“Policy”): By entering into this Agreement, you also agree to this Policy. If you are unwilling or unable to agree to this Policy, you may not and should not book an appointment or receive Services.

18. CONCERNS OR COMPLAINTS

If you have a concern or complaint about Services, you agree to discuss this with Rule Your Mind and engage in a good faith attempt to resolve your concerns or complaints prior to sharing them publicly or with any party not subject to this Agreement.

19. STATEMENTS OF UNDERSTANDING

By signing this Agreement, you agree to abide by the Terms of this Agreement set forth above.

You also agree to all the statements below:

I confirm that I have been advised by Rule Your Mind of the scope of Services that they provide and give my full consent to receiving Services from Rule Your Mind.

I understand that results may vary from person to person and the agreement by Rule Your Mind to work on the issue(s) or problem(s) presented by me, using whatever modalities they deem appropriate to my situation, in no way implies or guarantees the resolution of any presenting problem(s) or issue(s).

I understand that Services provided by Rule Your Mind either in-person or via telephone, email or online, are not a replacement or substitute for medical, psychological or psychiatric treatment.

If I have any doubts or concerns about my physical or mental health, I will seek advice from an appropriate qualified licensed healthcare professional.

I declare that, if advised by Rule Your Mind prior to or following any sessions, to seek medical approval, I will consult with my primary care doctor and/or other licensed healthcare professional and gain the appropriate written approval for Rule Your Mind prior to the next session.

I have been advised that I am free to terminate any or all sessions at any time.

I understand that my level of motivation is vital in the process and I agree to participate to the best of my ability at all times, including making reasonable use of suggestions during and between sessions, as well as listening to recordings and/or carrying out other tasks as appropriate.

I have accurately and truthfully answered any questions and provided background information during the initial consultation and /or first session and will continue to do so during any subsequent sessions.

20. ELECTRONIC SIGNATURE

Parties agree that this Agreement and any other documents to be delivered in connection herewith may be electronically signed or agreed to via electronic means, and that any electronic or digital signatures appearing on this Agreement or other such documents are the same as handwritten signatures for the purpose of validity, enforceability, and admissibility as are any agreements made without signature, e.g., agreement to terms via an electronic checkbox.

Last Edited: 2024-03-22